Vision & Mission
1. Customer satisfaction is the number one priority for Jakel to ensure a unique and unforgettable shopping experience at every Textile Gallery.
2. The ‘One Customer, One Retailer’ concept ensures every customer receives personalized service and accurate information about their chosen products.
3. Jakel’s signature customer service provides an excellent shopping experience so satisfied customers can shop with absolute confidence.
4. Consistently and continuously guarantee only the best fabric quality to ensure complete customer satisfaction.
5. Grow and establish Jakel as the biggest textile supplier and importer in Malaysia to fulfill the needs of the government and private sectors.